Annual Conference reports and presentations

• The Future of Congress Centre Business
  Panel discussion:
  Georg-Günther Kruse, Congress Center Messe Frankfurt
  Chris Skinner, Shaping Tomorrow
  Lyle Hall, Hall Hospitality Advisors, Inc.

• Inhouse services vs consultancy / outsourcing:
  Heather Bell, Manchester
  Trevor McCartney, Birmingham

• Expanding revenue streams:
  Michael Closier, Glasgow

• Convention Bureau – Convention Centre relationships
  Rod Cameron, Criterion Communications

• Flexible rooms
  Robert Heimbach, Gala

• Expanding facilities:
  Kathie Canning, Orlando

• Live from Oz
  Krister Ungerboeck, Ungerboeck Systems

• The benefits from winning the AIPC Apex Award
  Jon Ortuzar, Bilbao
  Barbara Maple, Vancouver

• Economic impact
  Mathew Linning, DTZ Pieda

• Dynamics of pricing and yield management
  Lesley Stephen, Edinburgh
  Jokin Umerez, San Sebastian

• Facing the challenges of the meetings industry
  Jim Lusty, What If?